Unmatched Expertise, Custom Solutions: Exceeding Your Expectations is Our Priority

SOLUTIONS

Our proven expertise ensures tailored deployments that go beyond the ordinary.

Our project managers carefully plan rollouts and oversee every aspect of implementation. We coordinate multiple vendors and resources who skillfully integrate new software, hardware, and networks into your operation. Simultaneously, we ensure a seamless transition to cutting-edge technology with minimal disruption.

Technology Deployments

We strive to understand your business as intimately as you do. Our Project Managers document a course of action customized to meet your needs for every project and specific to each location, enabling Mercury Tech Partners to provide successful site delivery and installation.

We manage experienced technology installation technicians throughout North America (United States, Canada, and Puerto Rico). With a network of thousands of partners, Mercury Tech Partners has the adaptive flexibility to meet the unexpected needs that may arise during a rollout.

Procurement of materials is not a problem; we are not obligated to any vendor or manufacturer; we assist in designing the best solution for any project. We will help with the purchasing of materials and equipment as needed.

From the point of origin to the end of the installation, we manage the process of planning, implementing, and controlling the movement of materials, equipment, and kitted devices.

Companies with dispersed assets may have the need to optimize asset retrieval through reverse logistical planning. Mercury Tech Partners consistently processes returns from site decommission to the point of resell or a proper, environmentally responsible disposal.

Retail Automation

From individualized site assessments to strategic planning and surprise-free execution, we are dedicated to delivering consistent and low-impact projects that form the foundation of your retail business operations, including:

  • Data / Electrical / Telco
  • Site Surveys
  • Structured Cabling (Cat5e / Cat6 / Fiber)
  • Point of Sale (POS)
  • Signature Capture Devices, Scanner (Handheld / Stationary)
  • Servers, Desktops, Laptops, Printers
  • LANs and WANs, Routers, Switches, Access Points (AP)
  • Cellular Devices
  • Wi-Fi, Wireless Intrusion Protection (WIP), Voice-over-Internet Protocol (VoIP)
  • RFID technology
  • CCTV Monitors
  • Kiosks
  • Lighting and Digital Signage
  • Music and Messaging Systems

Mercury Tech Partners is dedicated to ensuring the success of your retail automation journey.

Materials Management

We recognize material management’s critical role in the success of technology deployments including planning, procurement, usage, and decommissioning of IT equipment. Materials that are on time and properly staged for installation save time, money, and risks.

We offer material receiving in our warehouse, serial number tracking, and kitting by site, but so do other top-tier deployment service providers. One of our distinctive offerings is thought-out, pre-staged, easy-to-deploy kits. Deploying a new phone system? Let us stage, test, and ship a single phone board in our warehouse with pre-mounted biscuit jacks and surge suppressors so the field team can secure and connect in minutes.

The ability to receive, integrate, and ship a designed and engineered project for each location, enables us to provide successful site delivery and installation.

Preventative Maintenance

Downtime translates directly into lost sales, poor brand reputation, and decreased productivity, measured not just in hours but in dollars. At Mercury Tech Partners, we understand that technology is the backbone of your operations. Unfortunately, equipment can fail unexpectedly and often for reasons beyond your control. That’s where our Scheduled Preventative Maintenance services step in.

Tailored to meet your needs, our preventative maintenance services are designed to be a proactive investment in the reliability and longevity of your enterprise technology. Let us inventory and document components, vacuum dust out of racks and server fans, inspect connections, check mounts and cables every quarter, and watch your downtime diminish.